Shipping & Delivery
Delivery is free on every order within the United Kingdom. There is no minimum spend — free shipping applies whether you are buying a single tee or a full tracksuit.
Where we ship
We currently ship to addresses in the United Kingdom only, and all prices are in pounds sterling (GBP).
If you are outside the UK you will not be able to complete checkout, because no delivery method is available for your address. If you would like to order from outside the UK, message us first and we will tell you whether we can arrange it.
What delivery costs
| Destination | Cost | Minimum spend |
|---|---|---|
| United Kingdom | Free | None |
| Outside the UK | Not currently available | — |
The delivery cost shown at checkout is the cost you pay. We do not add handling fees, and there is nothing further to pay on delivery for UK orders.
When your order is dispatched
Orders are picked and dispatched as quickly as we can process them. You will receive a confirmation email from Corteiz UK Clothing once your order has been placed, and we will let you know when it is on its way.
If your order is time-sensitive — a birthday, an event, a specific date — message us before you order and we will tell you honestly whether we can get it to you in time. We would rather turn down an order than miss a date you were relying on.
Your order confirmation email
Order confirmations are sent to the email address you enter at checkout. If you have not received one within a few hours:
- Check your spam or junk folder — order emails sometimes land there.
- Check the address you entered at checkout for typos.
- Still nothing? Send us a message with your name and the item you ordered and we will confirm it manually.
If your order is late, damaged or does not arrive
Get in touch as soon as you notice a problem and we will look into it. The quickest route is the contact form — include your order number and what has gone wrong.
Refunds, replacements and returns are covered in full in our refund and return policy, including what happens with damaged items and packages that go missing in transit. Returns are accepted within 7 days of you receiving your order.
Changing a delivery address
If you spot a mistake in your delivery address, contact us immediately. We can usually correct it before an order is dispatched, but once a parcel has left us the address cannot be changed.
Questions about delivery
Use the form on our contact page, or call us on +44 7491 019 2785. For sizing before you order, see the sizing guide — most Corteiz pieces are cut oversized.
Corteiz UK Clothing is an independent UK retailer. We are not affiliated with, authorised by or endorsed by Corteiz / CRTZ RTW.